Careers — MRV Communications, Inc.

Careers with MRV Communications

MRV Communications, Inc. is a world-class provider of scalable network infrastructure equipment. As an employee of MRV, your contribution is invaluable. Our employees' focus is to provide the finest quality products and services to our customers. In return, MRV is responsible for ensuring that all employees will profit from their contributions. MRV is dedicated to providing competitive benefit and salary packages to each employee.

MRV offers its employees a comprehensive compensation and benefits package. MRV Communications, Inc. is an Equal Employment Opportunity employer. MRV is committed to providing Equal Opportunity to all applicants and employees regardless of race, color, creed, religion, national origin, sexual orientation, age, gender, disability, medical condition, or status as a Disabled or Vietnam Era Veteran.

To apply for a position, please contact hr@mrv.com. Please include desired position, relevant experience, salary history, and contact information. Resumes can be sent in RTF, PDF, or HTML format and attached to your email message.

Systems Engineer - West Coast - Bay Area

Location: Bay Area
Position Openings: 1
Posted On: February 2, 2010
Information:
MRV Communications, Inc., seeks a Systems Engineer in the Bay areaarea to become part of our team. This position supports the North American customer base and Sales team. The focus of this position is centered on MRV's OptiSwitch Carrier Ethernet product family. Projects may also involve MRV's Lambda Driver and Fiber Driver optical networking products. The position includes both a base salary and a sales quota variable compensation package.

Responsibilities include:

Be the technical product resource for customers, Sales Engineers and the Account Manager;
Perform on-site or on-line product demonstrations;
Coordinate, develop and execute test plans and test cases based on the customer's network;
Manager customer requests for product feature development;
Review customer proposals/RFIs/RFPs for technical accuracy;
Develop and deliver customer configuration documents and provisioning templates;
Provide test and turn up services through customer acceptance;
Provide a complete set of documentation to TAC for proper customer support;
Work closely with the Sales Engineer and the Sales Manager to complete the sales cycle;
Other duties as assigned.

Requirements:

Self-motivated attitude with the ability to take on projects and drive to completion;
Bachelor of Science degree in electrical/electronic engineering or computer engineer or equivalent year of work experience;
5+ years of working experience in IP networking;
Deep understanding of Layer 2/3 services;
An understanding of WDM optical networking and design is a plus;
Ability to work in a fast-paced team environment;
Strong communications skills;
Ability to travel 50%+ required and in some cases, for extended periods of time;

EOE

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Regional Sales Manager - Midwest

Location: KS
Position Openings: 1
Posted On: February 2, 2010
Information:

MRV Communications, Inc., a leading supplier of network infrastructure equipment and services for networks that scale in size, speed, distance and complexity, is searching for a Regional Sales Manager to cover the Midwest territory. Territory will include: MN, ND, SD, NE, KS, MO, IA.

Responsibilities: We are looking for a seasoned, sales professional with experience and key contacts with Carrier and Service Provider customers, selling Optical Networking transport infrastructure, Metro Ethernet switching and Remote Console Server management solutions to target accounts in the assigned region. This individual will be responsible for new account development, growth of existing accounts and relationship building with our reseller partners. Create and implement tactical and strategic tactics strategies in order to meet or exceed assigned territory quota objectives. Identify and manage regional trade shows.

Requirements:

Minimum of five years of related industry experience in the telecommunications market;
A complete understanding of Optical Networking, Metro Ethernet Switching, and Wave Division Multiplexing;
Strong communication and presentation skills with technical aptitude to communicate solutions to all levels in a carrier/service provider account;
Ability to provide accurate forecasting using a CRM tool. Familiarities with Sales Logix CRM tool a plus;
Experience in managing a multi-channel environment, creating and managing sales leads through partner relationships while balancing direct selling objectives;
Must be self-motivated, self-driven, work independently, be a team player with high level of energy and passion;
Must be able to think strategically, have organized work habits, and the ability to work with highly technical customers;
Must be able to describe your sales philosophy in detail and verify your success;
Bachelor’s Degree or equivalent work experience.
EOE

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Regional Sales Manager - 4 Corners

Location: CO
Position Openings: 1
Posted On: February 2, 2010
Information:

MRV Communications, Inc., a leading supplier of network infrastructure equipment and services for networks that scale in size, speed, distance and complexity, is searching for a Regional Sales Manager to cover the 4 Corners. Territory will include: CO, UT, NM, AZ

Responsibilities: We are looking for a seasoned, sales professional with experience and key contacts with Carrier and Service Provider customers, selling Optical Networking transport infrastructure, Metro Ethernet switching and Remote Console Server management solutions to target accounts in the assigned region. This individual will be responsible for new account development, growth of existing accounts and relationship building with our reseller partners. Create and implement tactical and strategic tactics strategies in order to meet or exceed assigned territory quota objectives. Identify and manage regional trade shows.

Requirements:

Minimum of five years of related industry experience in the telecommunications market;
A complete understanding of Optical Networking, Metro Ethernet Switching, and Wave Division Multiplexing;
Strong communication and presentation skills with technical aptitude to communicate solutions to all levels in a carrier/service provider account;
Ability to provide accurate forecasting using a CRM tool. Familiarities with Sales Logix CRM tool a plus;
Experience in managing a multi-channel environment, creating and managing sales leads through partner relationships while balancing direct selling objectives;
Must be self-motivated, self-driven, work independently, be a team player with high level of energy and passion;
Must be able to think strategically, have organized work habits, and the ability to work with highly technical customers;
Must be able to describe your sales philosophy in detail and verify your success;
Bachelor’s Degree or equivalent work experience.
EOE

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Regional Sales Manager - Great Lakes

Location: IL
Position Openings: 1
Posted On: January 29, 2010
Information:

MRV Communications, Inc., a leading supplier of network infrastructure equipment and services for networks that scale in size, speed, distance and complexity, is searching for a Regional Sales Manager to cover the Great Lakes territory. Territory will include: WI, MI, IL, IN, OH, KY.

Responsibilities: We are looking for a seasoned, sales professional with experience and key contacts with Carrier and Service Provider customers, selling Optical Networking transport infrastructure, Metro Ethernet switching and Remote Console Server management solutions to target accounts in the assigned region. This individual will be responsible for new account development, growth of existing accounts and relationship building with our reseller partners. Create and implement tactical and strategic tactics strategies in order to meet or exceed assigned territory quota objectives. Identify and manage regional trade shows.

Requirements:

Minimum of seven years of related industry experience in the telecommunications market;
A complete understanding of Optical Networking, Metro Ethernet Switching, and Wave Division Multiplexing;
Strong communication and presentation skills with technical aptitude to communicate solutions to all levels in a carrier/service provider account;
Ability to provide accurate forecasting using a CRM tool. Familiarities with Sales Logix CRM tool a plus;
Experience in managing a multi-channel environment, creating and managing sales leads through partner relationships while balancing direct selling objectives;
Must be self-motivated, self-driven, work independently, be a team player with high level of energy and passion;
Must be able to think strategically, have organized work habits, and the ability to work with highly technical customers;
Must be able to describe your sales philosophy in detail and verify your success;
Bachelor’s Degree or equivalent work experience.
EOE

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Regional Sales Manager - South East

Location: GA
Position Openings: 1
Posted On: January 29, 2010
Information:

MRV Communications, Inc., a leading supplier of network infrastructure equipment and services for networks that scale in size, speed, distance and complexity, is searching for a Regional Sales Manager to cover the South East territory. Territory will include: TN, NC, SC, MS, AL, GA, FL, and Caribbean.

Responsibilities: We are looking for a seasoned, sales professional with experience and key contacts with Carrier and Service Provider customers, selling Optical Networking transport infrastructure, Metro Ethernet switching and Remote Console Server management solutions to target accounts in the assigned region. This individual will be responsible for new account development, growth of existing accounts and relationship building with our reseller partners. Create and implement tactical and strategic tactics strategies in order to meet or exceed assigned territory quota objectives. Identify and manage regional trade shows.

Requirements:

Minimum of seven years of related industry experience in the telecommunications market;
A complete understanding of Optical Networking, Metro Ethernet Switching, and Wave Division Multiplexing;
Strong communication and presentation skills with technical aptitude to communicate solutions to all levels in a carrier/service provider account;
Ability to provide accurate forecasting using a CRM tool. Familiarities with Sales Logix CRM tool a plus;
Experience in managing a multi-channel environment, creating and managing sales leads through partner relationships while balancing direct selling objectives;
Must be self-motivated, self-driven, work independently, be a team player with high level of energy and passion;
Must be able to think strategically, have organized work habits, and the ability to work with highly technical customers;
Must be able to describe your sales philosophy in detail and verify your success;
Bachelor’s Degree or equivalent work experience.
EOE

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Service Call Administrator

Location: Littleton MA
Position Openings: 1
Posted On: December 31, 2009
Information:MRV Communications (www.mrv.com) engages in the design, manufacture, sale, distribution, integration, and support of communication equipment and services and optical components. With revenues of over $300m, MRV Communications employs approximately 1,300 people in offices throughout the world. We believe the people in our organization are the key contributors to our past and future success and therefore we are looking to hire top-tier candidates for open positions. We are a unique company that leverages its optical and network communication technologies to build intelligent, high performance, manageable network systems.

We have an opening for a Service Call Administrator in our dynamic, team oriented, Customer Support organization, which is currently located in our Littleton, MA office. Effective in March, 2010, the office will be relocating to Chelmsford, MA.

Description:As a key member of Customer Support, the Service Call Administrator acts as the primary interface to customers, field and home office personnel utilizing excellent communication and administrative skills and is responsible for coordinating a variety of telephone dispatching functions, service administrative control procedures and support activities that consistently provide customer satisfaction and convey a professional company image.

Responsibilities:

Receives, logs and monitors all customer calls; determines customer call urgency and efficiently routes calls to the proper C/S authority, individual or MRV Communications department;
Determines the appropriate level of equipment and site maintenance coverage according to prevailing policy guidelines and standard operating procedures;
Maintains knowledgeable communication with field and home office management to quickly and efficiently resolve logistics problems or administrative tracking of service incidents;
Coordinates and expedites the delivery of replacement hardware equipment, material orders and special order requests (hardware, software and optional product feature password keys);
Provides information to customers, and field and home office personnel through the utilization of available Customer Service Management System (CMS) applications (Minx and Clarify);
Maintains and updates management information systems and customer data bases, utilizing standardized CMS procedures;
Maintains/accesses customer filing system, researches information on new or existing customers to fulfill data base requirements: equipment warranties, contracts, billing, entitlements, etc. through the use of Service Management applications (MRV Communications Management Information Systems);
Contacts customers to obtain required data base information or logistics hardware material tracking.

Requirements:

Ability to satisfy rapidly changing business demands and prioritize accordingly;
Ability to successfully interact with customers, resellers, field and home office personnel and maintain consistent professionalism, tact and accurate judgment;
Experience with Service Management application is a must; experience with Clarify Service Management System is highly desirable;
Experience with Inventory Control Systems; Minx/Lynx and other Informix data entry and recall applications highly desirable;
Experience using Microsoft Office applications;
Experience processing Return Material Authorizations (RMA?s) in a Call/Logistics environment is highly desired.

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About MRV

Contact Us: MRV Communications; Corporate Headquarters; 20415 Nordhoff Street; Chatsworth, CA 91311; 818-773-0900

Sales: 800-338-5316; sales@mrv.com

Support: 800-435-7997; service@mrv.com

Investor Relations: 818-886-MRVC (6782)