MRV Americas Service & Support

Contract Services Offered for MRV Americas Customers

Delivering value-added support for nearly 20 years has taught us that the success of any network operation depends upon a collaborative effort between both vendors and customers. Responding to this need, we have developed a feature rich family of comprehensive programs designed to provide responsive, consistent and accountable support.

How can we help you? Is it important that you have access to technical support profes-sionals, 24 hours a day, 7 days a week, 365 days a year to help in the resolution of problems that relate to your MRV Communications equipment and software? Do you need protection from unplanned hardware maintenance costs and the guarantee that emergency replacements will be same-day shipped to you as needed?

Would you like assistance in the planning, installation and configuration of your MRV products so things go smoothly and run at peak performance?

If the answer to any of these questions is yes, the solution is as simple as selecting one of our high content support programs. These programs are detailed in the PDF document and are available as either single or cost-saving multi-year agreements.

Get the benefits of support from MRV AMERICAS Whichever level of assistance you select, you’ll gain the opportunity to build a support partnership with the MRV support experts.

Simply put, your support job gets easier and you have less down-time, more productive users and a better return on your company’s valuable investment.

Summary The success of your business depends upon the availability, performance and reliability of your service and network infrastructure.

How will you be able to respond when your company’s success depends upon how quickly you identify and resolve a complex network problem? How confident are you that you can accomplish the daily tasks of planning, installation and configuration as well as the emergency and general maintenance of your evolving network and/or services?

With MRV Americas Service and Support solutions, you can be sure that you wil have the support you need…when you need it the most.

To obtain more information, please contact our Contract Sales department at:

Phone: 800-997-5392 (USA & Canada) Phone: +1 978-952-4826 (International) Fax: 978-952-4704

Email: contracts@mrv.com